Recall Information

Signet Home Inspections

Recall Information

 

Lennox Pulse Furnaces Recalled

Lennox Industries, a major maker of high-efficiency home gas furnaces, has announced a factory-subsidized inspection program (recall) for Lennox Pulse furnaces installed between 1982 and 1989. A company news release said unacceptable levels of corrosion had been found in some of the heat exchangers of furnaces manufactured and installed during that time. “A combination of things, such as condensation, impurities in fuel, inadequate cleaning or irregular inspections can, over the lifetime of the unit, lead to undetected corrosion of key components of the heating system”, said Bob Schjerven, president and CEO of Lennox. “Improperly inspected or maintained furnaces can develop problems, including the possibility of carbon monoxide leaks that could be fatal,” he added.

If you are unsure whether your furnace is covered by the program, you should remove the front door of the furnace and find the name tag. It will contain a number beginning with “GS14” or “GSR14”, etc., followed by a series of other numbers and letters. One should then contact Lennox at (800)537-4341.

– –  IMPORTANT UPDATE  – –

Lennox appears to have discontinued their free inspection program with respects to this furnace problem.  The above telephone number will give you no useful information.  If you suspect that you have one of the furnaces affected, I would recommend that you contact your closest Lennox dealer for a complete inspection, as soon as possible. Whether or not Lennox wants to accept further responsibility doesn’t preclude the fact that a problem can exist with some of these furnaces. We are still finding furnaces that have never been inspected for this problem and are in need of repair so please don’t let a $60 – $80 service call stand in the way of your safety! If you have a Lennox Pulse furnace that has not been inspected, call a qualified HVAC contractor today!

 

Carrier – Bryant – Payne – Day & Night Furnaces Recalled

A 2008 settlement has been reached in a class action lawsuit about whether Carrier Corporation (“Carrier”) failed to disclose alleged defects in the secondary heat exchangers of its high efficiency gas furnaces. This settlement is not about personal injuries, wrongful death, or emotional distress.

Carrier will pay those included in the settlement up to $270 for an eligible secondary heat exchanger failure and offer an enhanced 20-year warranty on secondary heat exchangers in their high efficiency gas furnaces.

The lawsuit includes Carrier, Bryant, Payne, and Day & Night high efficiency gas furnaces. Gas furnaces include both natural gas and propane. Oil furnaces are not included in the settlement.

Carrier furnace model numbers included are: 58SX*,58DXC, 58MXB, 58MVP,58SXA, 58MSA, 58UVB, 58MVB, 58SXC, 58MCA, 58SXB*, 58MTA, 58DX*, 58MXA, 58VUA, 58MTB, 58DXA, 58MCB, 58VCA, 58MVC.

Bryant/Payne/Day & Night furnace model numbers included are: 398AAW*, 398AAV, 398BAZ, 490AAV, 398AAZ, 350MAV, 320AAZ, PG9MAA, 399AAW*, 340AAV, 321AAZ, PG9MAB, 399AAZ, 350AAV, 355MAV, 355CAV, 399AAV, 351DAS, 355AAV, 340MAV, 345MAV, 355BAV, 352MAV, 398BAW*, 352AAV

*Note: On model numbers 58SX, 58DX, 58SXB, 398AAW, 399AAW, and 398BAW only those with serial numbers 89 or higher in the third and fourth position (i.e. xx89xxxxxx) are included in the settlement.

Whether or not these manufacturers still accept responsibility doesn’t preclude the fact that a problem can exist with some of these furnaces. We are still finding furnaces that have never been inspected for this problem and are in need of repair so please don’t let a $60 – $80 service call stand in the way of your safety! If you have a furnace that falls under this recall and has not been inspected, call a qualified HVAC contractor today!

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